Last updated: August 27, 2026
1. Website Publisher
Brand: Thorntons VIP Beauty
Legal Company Name: YOURMOMENTOUS LTD
Legal Form: Private Limited Company
Registered Address: 71-75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom
Company Number: 12634859
Commercial Register: Companies House (England and Wales)
Country of Registration: United Kingdom
2. Contact
Email: support@thorntonsvipbeauty.co.uk
Phone: +44 7848 160741
Postal Address: 71-75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom
Order, delivery, return, and refund questions should be directed to us rather than Shopify or another service provider.
3. Hosting and E-Commerce Platform
Platform: Shopify
Shopify provides the technical infrastructure for website hosting, shopping-cart functions, checkout, order-management tools, and related e-commerce features. Products are sold by YOURMOMENTOUS LTD, trading as Thorntons VIP Beauty. Shopify is not the seller and does not manage our customer orders, fulfilment, returns, or refunds.
4. Website Information
We make reasonable efforts to keep product, price, availability, delivery, and business information accurate. Occasional errors or technical inaccuracies may occur; material order or pricing errors are handled under our Terms and Conditions and applicable law.
5. Intellectual Property
Unless otherwise stated, website content — including trademarks, logos, text, product descriptions, photographs, graphics, videos, software, databases, and website design — is owned by or licensed to YOURMOMENTOUS LTD. Content may not be copied, modified, distributed, scraped, sold, or commercially exploited without permission. Third-party trademarks and content remain the property of their respective owners.
Intellectual-property concerns may be reported to support@thorntonsvipbeauty.co.uk.
6. External Links
The website may contain links to independent third-party websites and services. We do not control their content, availability, security, privacy practices, or terms. The inclusion of a link does not imply endorsement or partnership.
7. Personal Information and Cookies
Personal information and cookies are handled as described in our Privacy Policy and Cookie Policy.
8. Store Policies
Purchases are governed by our Terms and Conditions, Shipping Policy, Refund & Return Policy, Payment and Billing Policy, and any product-specific conditions displayed before purchase.
9. Complaints and Dispute Resolution
Customers should first contact us at support@thorntonsvipbeauty.co.uk so we can attempt to resolve complaints directly. UK consumers may also be able to use the EU/UK Online Dispute Resolution options where applicable.
10. Liability
Nothing in this Legal Notice excludes liability that cannot legally be excluded. Subject to applicable law, we are not responsible for losses caused solely by unlawful website use, unauthorised product modification, incorrect customer information, independent third-party conduct, or circumstances outside our reasonable control.
11. Governing Law
This Legal Notice is governed by the laws of England and Wales. Consumers retain mandatory protections and jurisdictional rights that cannot legally be waived.
12. Changes
We may update this Legal Notice when our identity, contact information, hosting arrangements, business practices, or legal obligations change. The current version will be published with a revised "Last updated" date.